Privacy Policy

Happy Team VN ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you use our website and services. By using our website, you agree to the collection and use of information as outlined in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

Personal Information: When booking a trip or creating an account, we may collect personal information, including your name, email, phone number, address, passport details, and payment information.
Usage Data: We automatically collect information on how you access and use our website, including IP address, browser type, and pages visited.
Cookies and Tracking Data: We use cookies and similar tracking technologies to enhance user experience and gather data on website traffic.

2. How We Use Your Information

We use your personal information to provide and improve our services, including:

Processing Bookings and Payments: To confirm reservations and handle payments.
Customer Support: To respond to inquiries and provide assistance.
Marketing and Promotions: With your consent, we may send you newsletters, special offers, or promotional materials.
Improving Services: To monitor and analyze website usage and make improvements.
Legal Compliance: To comply with legal obligations and resolve any disputes.

3. How We Share Your Information

Third-Party Service Providers: We may share your data with trusted third parties who assist us in delivering services (e.g., payment processors, travel partners).
Legal Requirements: We may disclose your personal information when required by law or to protect our rights and safety.
Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new owner.

4. Data Security

We take reasonable measures to protect your personal information. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights:

Access and Correction: Request access to or correction of your personal data.
Data Deletion: Request that we delete your data, subject to certain conditions.
Object to Processing: Object to certain data processing activities, such as direct marketing.
Data Portability: Request a copy of your personal data in a structured, machine-readable format.

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your browsing experience. Cookies help us remember your preferences and understand site usage. You can set your browser to refuse cookies or alert you when cookies are being sent.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites, and we encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect personal information from children. If we become aware of any such data, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and stored on servers outside of your country. We take measures to ensure your data is handled securely in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will post any changes on this page with an updated date, and you are encouraged to review this page regularly.